How we handle your details

Who we are

MK Shine Cleaning Services is a home and villa cleaning service based in Madinat Al Riyad (near RD3), Abu Dhabi. You can reach us on WhatsApp or by phone on +971 58 268 9250.

What this website collects

This website has no accounts, no online payments, no analytics and no advertising trackers, and it does not set cookies of its own. The quote form on the contact page does not send your details to us: it opens WhatsApp with your message already typed, and nothing reaches us until you press Send in WhatsApp yourself.

English pages load fonts from this site. Arabic pages also request fonts from Google Fonts, which receives your IP address when your browser makes the request. Like any website, the company that hosts this site may keep standard technical logs, such as IP addresses and browser types, to keep it secure and running.

WhatsApp and phone enquiries

When you message or call us, we receive your phone number, your name if you give it, and the details you share, such as your area, the size of your home and the service you need. We use them only to reply to you, prepare a quote, arrange and follow up on your booking, and put right any agreed task that was missed.

WhatsApp is run by Meta under its own privacy policy. We do not sell your details or share them with anyone for marketing.

Services delivered by partners

Some services, such as AC duct cleaning, pest control, water tank cleaning, marble polishing, laundry, nanny assistance and beauty and spa at home, are delivered by specialist providers we arrange. If you book one of them, we share only what the provider needs to do the job, such as your name, number, area and the details of the work, and we tell you who the provider is before you book.

Your choices

You can ask us at any time what details we hold about you, or ask us to delete your messages and booking details, unless we still need them for a booking that is in progress. Send the request on WhatsApp or call +971 58 268 9250.

Cookies

When you select the heart on a service, your browser remembers that service on this device. Select the heart again to remove it, or clear site data to remove all saved services. See our cookie policy.

Changes to this page

If we change how we handle your details, for example by adding online booking or analytics, we will update this page and the date above.